Shipping policy
Shipping Policy – retro.store
Thank you for shopping with retro.store. We are committed to delivering your order safely and on time. Please read our shipping policy carefully.
1. Order Processing
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Time
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Estimated delivery time is 7 business days from the date of dispatch.
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Delivery times may vary depending on your location and external factors such as courier delays.
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
4. Order Tracking
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Once your order is shipped, you will receive a confirmation email with tracking details.
5. Delivery Issues
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Please ensure that your shipping address is correct.
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retro.store is not responsible for delays caused by incorrect addresses or courier issues.
Return & Refund Policy
We offer a 5-day return policy from the date of delivery.
Eligibility for Returns:
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Items must be unused, unworn, and in original packaging.
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Proof of purchase is required.
Non-Returnable Items:
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Items damaged due to misuse
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Clearance or final sale items (if applicable)
Return Process:
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Contact us within 5 days of delivery.
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Share your order details and reason for return.
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Once approved, you will receive return instructions.
Refunds:
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Refunds will be processed after the returned item is inspected.
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It may take 5–7 business days for the refund to reflect in your account.
Contact Us
For any questions or support, feel free to reach out:
📧 Email: retrostore396@gmail.com
Thank you for choosing retro.store!